No buyer protection. They answer only with an email that was on spam ! despite there is an inbox /message center on site profile. I was waiting for a response and i realized that was on my spam (not any alert or reply on site profile), then when i realized the answer was .. late !! sorry your claim just expired, even the fact that i send them pictures from broken part immedietly when i receive it. They just DONT WANT TO PAY the part was broken from the very first time, as i informed them. They never contact me for the issue through the chat.. just mail that went on spam. Also they didnt tried to contact me after through the chat which was the initial contact. It is not reasonable to ignore a refund ... they did everything to avoid payment and waste deadline. BYE BYE CYCLE !!
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