The photos published did not show all the damages the bicycle had. When I brought the bike to the workshop, I had to invest an additional 600 euros because the brake levers did not match the derailleur, the rear cables were so short that they were scratching the frame, and there was a risk that the bicycle could brake unexpectedly while cornering.When I submitted a claim and asked for an expert opinion from Buycicle, they did not pay attention to these details. Their conclusion was that there was no evidence and that I had to accept the bicycle as it was. I was not given any option to upload additional reports or photos.Then the website gave an automatic review to the seller I did not have even the time to go to the shop before this review was generated I felt scammed. If I could I will attach the invoices to this review.Please note that the reply from Buycycle agent giveme no other option than accepting the purchase and vendor conditions
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