I purchased an Ottoman Storage Blanket Box for €179.97. After realizing the item would not fit in my room, I refused delivery. The item was returned sealed and unused.According to the refund breakdown provided by the company:Subtotal: €168.98Promotion applied: €-17.56Total (ex VAT): €126.19Total (inc VAT): €155.65There is no clear explanation for why this calculation results in a refund lower than the original amount paid. This in unacceptable!
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