Extremely poor customer support. I spent €1,200 on two beds, but my order has not arrived. I placed the order on November 6th, it shipped on November 26th, and it has been stuck in a warehouse since December 3rd. Now it's December 22nd, and despite sending 20 emails and making 50 calls, I still haven't received any updates. I requested a refund but have heard nothing back. This situation is absolutely unacceptable. I strongly recommend steering clear of this company. It's a complete scam. No beds, no refund, no communication.
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