buykiwi.co.nz

1.7
1.7 Based on 18 reviews

...

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Sophie B
Company had no record of order made, despite sending me an invoice

Item didn’t show up. Called customer service, who had no record of my order, abd couldn’t even find the item by SKU on the website. Said I should have received a tracking number, which may have gone to my junk email. I didn’t. They couldn’t give me a tracking number. Kept referring to ‘the team’ as a separate group, said, ‘this is just a call centre, we don’t have access to that information.’ Still waiting to hear back via email.Don’t waste your time.

1
Date of experience: Sep 08, 2025

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