Please steer clear of this company!!I ordered goods back in October - goods never arrived - refund promised never got it and I like others had to raise a charge back with my bank. Goods ordered through Buy to Give but found out through communication that they were sourced from Vitamins UK. My advice is shop elsewhere!!After reading the reply I received this morning from Buy to Give where they say they tried to refund me quickly - this is just not the case. They requested a refund from the vendor and although my money was paid to them they did not see fit to refund me directly this was before I raised the issue with my bank. Even after I raised the issue with my bank I received an email last week to advise a refund had now been processed which to date has not been received. My bank advice was as soon as I received a refund to let them know and they would cancel the dispute. I also have kept all comments from Buy to Give along with communication from Vitamins UK.I will never be convinced that you were attempting to refund my payment and I feel the fact I have found it necessary to contact my bank has given you the excuse to say this is why my payment has not been refunded. This is my last and final comment and we wi just have to agree to differ in our opinions.All round very disappointed.
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