There's estate agents and there's estate agents and some are good and some bad, and then a whole number in between. Boardwalk is seen as stylish. It employs [usually] photographers who take good photograhs of client's homes and staff who are friendly and helpful. Tom Bolshaw falls into this category.Then there are others such as Ellis Askew employed as a 'chaser' or as a 'go-between' seller and purchaser. Despite his smiling publicity photo projectiing friendliness, he, in practice, was invisible. Phone was never answered, he apparently worrked at home. I never met him or had a direct conversation.When I first had problems with an incompetent tranee conveyancer, I had to find out for myself, the complaints procedure. No support and no information forthcoming. Secondly,having changed solicitors and being met with an irrational and demanding purchaser, he actually put pen to paper and in the nicest possible way, pointed out why he was right and I was wrong. I showed this to three other professionals who read it in the same way as myself. It was a master class in male bonding.Does Ellis enjoy his work? That's a serious question.
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