Review Time
Riverview Manor office manager is Muslim I am practicing Buddhism her religion and my way of life confict. I choose to not deal with her face to face to make payments by debit or have conversation with her that are over the phone about any manner eg. Complaints or maintenance request she is dismissing of what I am experiencing in my suit I have had to say to her "I am not arguing with you about what I am experiencing in my suit" when upstairs neighbor was pounding on balcony rail & making unnecessary noise. The Previous Upstairs neighbor is a Domestic Violence abuser, I called to complain & she confirmed it was Domestic Violence and refused to call police on the woman's behalf so I had to call police and deal with police, as a Domestic Violence Survivor myself this was extremely nervous system disrupting, so be warned they do not contact police if you are in a domestic violence situation. I am unsure if its boardwalk policy to not contact police or personal choice to not stop domestic abuse
Riverview Manor office manager is Muslim I am practicing Buddhism her religion and my way of life confict. I choose to not deal with her face to face to make payments by debit or have conversation with her that are over the phone about any manner eg. Complaints or maintenance request she is dismissing of what I am experiencing in my suit I have had to say to her "I am not arguing with you about what I am experiencing in my suit" when upstairs neighbor was pounding on balcony rail & making unnecessary noise. The Previous Upstairs neighbor is a Domestic Violence abuser, I called to complain & she confirmed it was Domestic Violence and refused to call police on the woman's behalf so I had to call police and deal with police, as a Domestic Violence Survivor myself this was extremely nervous system disrupting, so be warned they do not contact police if you are in a domestic violence situation. I am unsure if its boardwalk policy to not contact police or personal choice to not stop domestic abuse
Do not rent with these greedy pigs. Boardwalk is extremely greedy, unprofessional, and they don't care about their tenants. They are continually raising the rent above guideline, and trying to force tenants to pay it, even though the rent increases have not been approved. Boardwalk will try to scare you, make threats, when you call them out on these issues and don't pay the increases. Boardwalk can't be trusted, and they break the landlord tenant laws, and they will breach your privacy. Boardwalk is pure scum and never trust them or fall for any of the scare tactics. Overall, they provide horrible customer service, and illegal practices.
DO NOT RECOMMENDOur experience with Boardwalk Realty and their agent, Simone Himes, was an absolute nightmare from start to finish. It quickly became obvious she had zero interest in representing our best interests or advocating for us. She let the seller pressure us into skipping necessary repairs and pushed us to settle rather than protect our position. Her passive aggressive attitude was maddening and the company defended her behavior instead of holding her accountable, leaving us stuck with the fallout.Simone demanded a whopping $4,000 in earnest money to lock us into a terrible contract, which we eventually had to terminate just four days before closing losing the money because of her unprofessional mistakes. When I told her I’d talked to another realtor who found out she never included essential contingencies—no loan, appraisal, or inspection protections, she became enraged. This reckless oversight, combined with her rude and unsupportive behavior, made us feel bullied and completely abandoned. Even after contacting the company owner, the “compensation” offered was laughably small compared to our losses. Save yourself the headache and stay far away from Boardwalk Realty. They will only cause more stress than any real estate process should ever require.
There's estate agents and there's estate agents and some are good and some bad, and then a whole number in between. Boardwalk is seen as stylish. It employs [usually] photographers who take good photograhs of client's homes and staff who are friendly and helpful. Tom Bolshaw falls into this category.Then there are others such as Ellis Askew employed as a 'chaser' or as a 'go-between' seller and purchaser. Despite his smiling publicity photo projectiing friendliness, he, in practice, was invisible. Phone was never answered, he apparently worrked at home. I never met him or had a direct conversation.When I first had problems with an incompetent tranee conveyancer, I had to find out for myself, the complaints procedure. No support and no information forthcoming. Secondly,having changed solicitors and being met with an irrational and demanding purchaser, he actually put pen to paper and in the nicest possible way, pointed out why he was right and I was wrong. I showed this to three other professionals who read it in the same way as myself. It was a master class in male bonding.Does Ellis enjoy his work? That's a serious question.
I've lived at Boardwalk, Soutgate Tower for nearly a year. When we had a plumbing issue on the weekend I called emergency services. A bright, cheery lady assured me I was no bother and they'd be here to fix it right away. Within 10 minutes Mike came to my door. He is very professional, friendly and extremely competent. My issue was resolved beautifully. Thanks Mike and Thank to the lady who took my call.One of the main reasons we love it here is your warm, wonderful staff.
My experience at Hillcrest Heights apartments in Grand Prairie was an absolute nightmare. From the start, I was greeted with issues: the unbearable noise from passing trains and rats making my stay impossible. The management office at Boardwalk showed complete indifference to my problems, offering only poisonous traps instead of addressing the rodent issue properly. Repairs were done carelessly, sockets didn't work for months, and the thermostat caused serious health problems for several days. Moreover, without my consent, my apartment was accessed at least four times while I was out of town, violating my privacy. All this despite me having to pay for terminating the lease! During my absence, the company even found a new tenant without notifying me. My living experience here was absolutely horrendous, and I strongly advise avoiding this company to prevent similar issues and humiliations.
If you are planning to move to Boardwalk, I strongly advise against choosing “Morningside Edmonton, AB”. The leasing office staff are mistreating tenants and lying on their reports. I experienced this firsthand today. After living here for nine years, ALWAYS paid my rent on time, been a good neighbour, and never received any complaints against me, I called the office to express a serious concern, but the agent could not provide a solution. I politely asked if she could escalate the matter to someone higher up, but she became upset, she yelled that she was too busy to keep talking to me and abruptly hung up the phone on me. I immediately called customer service to report the incident. As I was explaining what happened, the representative informed me that the leasing office had already filed a report regarding our conversation, she read it to me and, to my dismay, the agent at the leasing office had twisted my words and lied in her report, instead of finding a solution to my concerns. Now I feel threatened by the leasing office. I no longer feel safe living at Boardwalk Morningside☹
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