bwalk.com

1.8
1.8 Based on 12 reviews

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Poe Morgan
My experience at Hillcrest Heights …

My experience at Hillcrest Heights apartments in Grand Prairie was an absolute nightmare. From the start, I was greeted with issues: the unbearable noise from passing trains and rats making my stay impossible. The management office at Boardwalk showed complete indifference to my problems, offering only poisonous traps instead of addressing the rodent issue properly. Repairs were done carelessly, sockets didn't work for months, and the thermostat caused serious health problems for several days. Moreover, without my consent, my apartment was accessed at least four times while I was out of town, violating my privacy. All this despite me having to pay for terminating the lease! During my absence, the company even found a new tenant without notifying me. My living experience here was absolutely horrendous, and I strongly advise avoiding this company to prevent similar issues and humiliations.

1
Date of experience: May 30, 2024

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