If you are planning to move to Boardwalk, I strongly advise against choosing “Morningside Edmonton, AB”. The leasing office staff are mistreating tenants and lying on their reports. I experienced this firsthand today. After living here for nine years, ALWAYS paid my rent on time, been a good neighbour, and never received any complaints against me, I called the office to express a serious concern, but the agent could not provide a solution. I politely asked if she could escalate the matter to someone higher up, but she became upset, she yelled that she was too busy to keep talking to me and abruptly hung up the phone on me. I immediately called customer service to report the incident. As I was explaining what happened, the representative informed me that the leasing office had already filed a report regarding our conversation, she read it to me and, to my dismay, the agent at the leasing office had twisted my words and lied in her report, instead of finding a solution to my concerns. Now I feel threatened by the leasing office. I no longer feel safe living at Boardwalk Morningside☹
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