As someone in my 70s without a smartphone, I shop for myself and others, spending a significant amount monthly. At my recent visit, I was informed that I couldn't access a special offer due to not having an app. This feels discriminatory, and I refuse to purchase a new phone for discounts. I had several items ready to buy but left after receiving that response, ultimately spending much less. I’ve decided to shop elsewhere, where customers are treated with respect.
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