★☆☆☆☆ Avoid – terrible service and zero communication
I’ve had a really frustrating experience with this store. After placing an order, I was told it had been dispatched but they refused to provide tracking information, just kept saying “it’s on the way.” Weeks later, I’m still chasing updates. I’ve spent £80 on my order in January and its now Feb, nothing has been delivered!!!
Customer service is practically non-existent. Emails take ages to get a reply (if you even get one at all), and when they do respond, it’s vague and unhelpful. There’s no transparency and no accountability. They’re scammers!
At this point I feel completely messed around. If I’d read the other reviews beforehand, I honestly wouldn’t have ordered. Learn from my mistake and shop elsewhere - this has been a stressful and disappointing experience.
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