This has been my worst experience with customer service ever! I regularly shop online, but the lack of response I have received from the company is unmatched. I contacted them 39 days ago regarding an urgent issue with my order and have yet to receive any assistance. I've reached out multiple times since then, but to no avail. They mentioned in a response that they are 'a bit behind.' While I understand delays can happen, waiting 39 days for urgent assistance from a company that claims to respond within 24 hours is absurd. This has been the most unprofessional experience I've encountered—avoid this company!
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by Benson sells products for home and garden. Swedish design. Durable materials that can be used for a long time and age beautifully. A combination of design, function and quality. Sustainability and care for the environment. Some of the products have been created with passion, knowledge and experience since 1973. We are proud to say that we have the market's best and probably most sold Christmas tree stand. Very stable and adapted for all Christmas trees, including Nordmannia trees (except Stand Mini). The stand hold an enormous amount of water. And it is easy to get the tree stable and at the right angle. In addition, we now also have some of the market's best but also most attractive garden products. The recently launched garden collection from by Benson is something we are extremely proud of. And the hoses are the winner of the Garden product of the year in Sweden.See more