My position in Liquidity Mining was liquidated unexpectedly during a significant price spike on 2025-10-10, and I only received the notification after the event. I asked for essential technical details to verify the legitimacy of the liquidation: Mark Price, Index Price, index composition, and risk-engine logs.
The support team refused to provide this information and only sent generic responses. A major platform should not conceal the data that leads to the liquidation of user positions.
Case #22067690.
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