Review Time
2026.02.12 Update
A bit of context, I completed KYC and the deposit limit Bybit gives you is 600k EUR. Bybit lied beceause they froze the next deposit from my bank account for 9.5K EUR. They froze this deposit since 02.09. No human support and they only have a form requiring even more personal data. This is my money, I used a regulated bank of my country of residence you Bybit EU are in no place to conficate my money. I want it back and don´t deal with you anymore. Bybit EU answer my message in trustpilot only asking case number but nothing else happened. I doubt they have too many requests, a bussines like this can hardly have any costumers.
2026.02.11
I have been in bitcoin for years. I have used many exchanges. Never, ever encounter a service as bad as Bybit EU. No support at all, no chance of speaking with a human and the bot is completely useless. their complain system asks a million questions related to their own processes and they want you to trust them more and more with your personal information. it´s like this company is run by the worst part of a burocratic government. Never again!!!
My position in Liquidity Mining was liquidated unexpectedly during a significant price spike on 2025-10-10, and I only received the notification after the event. I asked for essential technical details to verify the legitimacy of the liquidation: Mark Price, Index Price, index composition, and risk-engine logs.
The support team refused to provide this information and only sent generic responses. A major platform should not conceal the data that leads to the liquidation of user positions.
Case #22067690.
I spend with my bybit card because of the cashback. Now I want to redeem and they say I violated the terms. I won’t receive my cashback now and they don’t want to tell me what I did wrong.Update: I did nothing wrong. Just normal payments…. What terrible company….. Just tell me what I did wrong.
I had some strugle withdrawing my founds, at the end everything went well thanks to the support, but it took 1.5 month, I understand that there can be problems but I can not give more stars since during the waiting time the value of my crypto went down.
UPDATE:Let’s continue this discussion here, since your “explanations” are not visible to other people anyway.If this platform were truly your own, which I still doubt, I find it hard to believe that it would operate with two different market prices. Apparently the US version can be linked to the TradingView service, while the EU version apparently cannot, because when it tries to do this, TradingView reports that the QR code is invalid. But if this connection did work, then:According to which service’s market price would the trade actually be executed?It makes no sense at all for me to use TradingView if the price it shows is not the correct one, so in my opinion this explanation is bullshit.Your service behaves completely in line with TradingView, but when there is a discrepancy – caused by your platform freezing – then suddenly your platform is treated as something completely separate that uses its own market prices. The core issue here is that your platform freezes: no trading candles are printed and the market price does not move, and when you buy or sell during that “blackout”, you have no idea where the final execution price will end up.In my case, the market price shown on TradingView was much higher than the executed trade on your “blackout” price, which was LOWER than my original entry price.And that live chat… it’s a bot. It cannot answer this. Through your own online feedback form it is not possible to submit a new ticket if there is already one open for the same user. So once again: please fix your contact channels.I am waiting for your response.Original:Extremely poor customer service that seems very difficult to reach. Bybit EU consistently settles sales at the wrong prices, which I have complained about many times. But because the website is really poor from a customer-service perspective, you can submit only one message there; you can’t add information to it, and you can’t file a second concurrent complaint under the same customer number. When getting a response takes a long time, it’s very hard to trust the platform.The site executes sells at a price completely different from the market price, which meant that even clearly profitable trades today went through below my purchase price, because the site freezes and the platform’s market price doesn’t update. I’ve now incurred significant losses, and no one seems willing to get in touch. Since only one complaint can be submitted through the site, I have contacted Bybit support by email, but I think everyone can guess whether anyone has responded in any way.Perhaps it’s time to make all of this public if the company itself doesn’t seem to care at all.
Closed my account already after a week with Bybit EU (that is : I deactivated it because closing is not possible they wrote me, in itself unbelievable since data from old accounts are apparently put up for sale, see the message from Ukrain in the Google-reviews of Bybit HQ). I noted : a defective buying/selling process (at every one-click buy or sell it was confronted with an error message after confirming, both via site and app, resulting in double transactions because it apparead tafterwards that the transaction did go through), a non-intuitive (read: terrible) website site and app, and an unpractical withdrawal procedure (withdrawal of my funds also turned into an ordeal : not only do they charge far too high costs for a SEPA transfer (not incoming but outgoing…), the combination of e-mail verification and google authenticator at the same time and with a much too limited time frame ended in time-out because of to many trials. It took me more than 15 minutes to simply withdraw my balance). Stay away from this crypto-trading platform, whatever so-called experts/influencers might say (the undoubtebly have financial interest in promoting ByBit).
Mccmmxnvvvxmvxcm vPure scam. I transfered from bybit nl to bybit eu, and now they blocked my account from making withdrawlas, even after i submitted the requested ridiculous photos of me holding pieces of paper, passport etc. See below:We have detected multiple unsuccessful verification attempts on your account, indicating unusual activity. For your security, we need you to complete an additional verification process to ensure the integrity of your account. Once this is completed, we will lift any restrictions on your withdrawal functionality.If you have not performed any operations on your account, please click here to ban your account or follow the step-by-step guide here.If you made attempts and failed multiple times on the verification, please reply to this email and follow the three requirements below to lift the withdrawal restriction:(1) Recall and resubmit the exact type of identification document previously used to complete your KYC verification on Bybit EU.For example, if you have previously used your national identity card to perform your KYC, our team requires you to resubmit the same identity card (front and back) in the reply email.Submitting another document other than the one registered in our system will be rejected by the Bybit EU KYC team.All information available on the document must be clear and legible, preferably in HD resolution. The team will also pay particular attention to the image clarity of your facial features. Facial features are clearly shown.The photo/document uploaded needs to be the original file, printed documents/photoshopped documents are not acceptable. Please make sure there are no watermarks in the photo.(2) A selfie video of yourself holding a piece of paper containing a handwritten date and the Original ID (Has been used for KYC) together.Please indicate your request in a handwritten note and the date should be the day you take the selfie video.For example, "I confirm that I made attempts and failed multiple times on the account verification recently. I have provided the required documents on [day/month/year]. Please lift the withdrawal restriction on my account."Read out the above message loud and clear in English (If you are unable to speak English, you may read in your mother tongue language) Your facial features should be seen clearly.Please ensure that the handwritten note and the identity document in the video are readable. Please don't cover your identity document and handwritten notes while taking the video.(3) Confirmation for withdrawal function unban requestTo lift the withdrawal ban on your account, reply to this email with the following 'self-disclaimer' text: "I confirm that I made attempts and failed multiple times on the account verification recently. I have provided the required documents on [day/month/year]. Please lift the withdrawal restriction on my account."Update:They are still doubling down on me making all sorts of nonsensical videos to get access to MY funds.Update:Sent them the video with passport and text. Lets wait and see.
Bybit is not a customer-friendly company.I opened Bybit account through referral code, joined Bybit card program and participated in their 20% new user cashback campaign.I performed all new user tasks and accumulated points with card purchases. I accumulated 10.000 points (20 EUR).I waited for my new user rewards, but there were not any. Then I checked Reward hub and discovered that all my rewards were revoked. When I tried to exchange my points for cash my transaction failed.I contacted support and support guy told me that there is no restriction on my account.The next day I got an email accusing me of violation of the campaign's rules and regulations and fraudulent behavior, BYBIT E-mail: As a result, your accumulated Bybit Card/Pay Points are restricted from use permanently. This decision is final, and we will not be able to accommodate any appeals related to this matter.So, I did not get any new user reward of 35 USDC and 20 EUR from 20% cashback campaign.Instead of cashback I lost money on fees because all payments must be in crypto to get a 20% cashback.The points were blocked without any warning during accumulation.I am certain that I did not violate any campaign rules and I did nothing wrong. When I tried to get an explanation from support of what I was doing wrong and what rules did I violated there is no explanation.Bybit behavior towards customers is unacceptable. I feel cheated and I strongly advise to stay away from Bybit.eu.
My Bybit EU account was hacked and the platform failed to enforce its own 24-hour security rule. A new withdrawal address was added, and just 25 minutes later the hacker made 5 withdrawals totaling 0.07970037 BTC. I was online trying to stop it, but Bybit offered no real-time support. All funds were drained. A serious security failure and extremely poor customer response.
Claim your business profile now and gain access to all features and respond to customer reviews.
Bybit EU is a MiCAR-compliant crypto platform designed exclusively for users across the European Economic Area (EEA), except of Malta. As part of the globally trusted Bybit brand — serving over 72 million users since 2018 — Bybit EU brings advanced crypto trading tools, security, and innovation to a regulated and transparent European environment.
Our mission is to empower users with a secure and user-friendly platform that meets the highest standards of compliance, transparency, and user protection under the Markets in Crypto-Assets Regulation (MiCAR).
Whether you're new to crypto or an experienced trader, Bybit EU offers:
- A professional trading interface
- Competitive fees and welcome offers
- 24/7 multilingual customer support
- A strong commitment to regulatory responsibility
At Bybit EU, your safety and trust come first.
Join a growing community of European users and trade crypto with confidence on a platform built for you.See more
vanexgroup.com
fluz.app
spendbase.co
empower-retirement.com
safecash.ca
trade1348.com
kallars.com
jetonbank.com
bonafidelegalservices.com
listwithreneetoday.com
