I accidentally ordered the wrong necklace for my daughter and reached out immediately. They responded the next day, asking for a quick reply to stop dispatch, which I did, but they didn’t get back to me for three days, by which time the necklace had already been sent! I emailed them expressing my disappointment, but they didn’t respond. Very poor customer service and I'm now stuck with something we don’t want.
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We are an Australian brand based in Sydney.
Founded in 2012 by former makeup artist Charlotte Blakeney, by charlotte was created to inspire and share the magic of love, peace, and joy through our meaningful jewellery.
Known and loved for our iconic Lotus necklace, each collection is beautifully crafted with intention. Our signature pieces feature meaningful symbols, precious gemstones, and mindful mantras.
Live in light and celebrate every moment and milestone with meaningful jewellery.
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