byd.com

2.6
2.6 Based on 72 reviews

BYD Auto Co., Ltd....

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Gary Wheelhouse
BYD Stockport - had two issues with my brand new seal. On both occasions communication with service

BYD Stockport - had two issues with my brand new seal. On both occasions communication with service staff extremely poor and had poor technical advice. I was given information that was inaccurate and was made to feel like I was not worthy of being the owner of a £32k car. They were incapable of listening to my concerns and showed little or no professionalism. Horrendous after sales wouldn’t buy another BYD for the after care alone. The only reason it received two stars was because BYD is at Mercedes in Stockport and the service from these is 5 stars.

2
Date of experience: Feb 03, 2026

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