I've owned a vehicle for 18 months, and last week it stopped charging. I contacted the service center, which informed me they couldn't see it until next week. However, another service managed to get me in the next day. They have now had my car for three business days and still can't fix it. They haven't offered me a courtesy vehicle or provided any timeline for when I might get my car back. This is disappointing in terms of customer care.
Claim your business profile now and gain access to all features and respond to customer reviews.
BYD South West brings the world's best-selling electric cars to the region. Industry leaders in cutting-edge battery technology and innovative electric transportation, the growing portfolio of electric and hybrid models are now available to view and test drive at our local dealerships in the South West.
Visit our showrooms in Exeter, Plymouth, Taunton and Truro to test drive a BYD car and explore the growing line-up. We offer all finance options including shorter terms and outright purchase, as well as a range of service plans to suit youSee more