Extremely disappointing experience. I ordered a dress nearly three months before my birthday, and it arrived weeks after the date had passed — damaged, with torn fabric and cheap boning. For the price this brand charges, the quality is shockingly poor.This wasn’t my first issue either. The jeans I previously ordered in size Small were so oversized they felt several sizes too big, while the dress in the same size is almost impossible to put on properly. The brand’s sizing and quality control are all over the place.Customer service offered me $15 in store credit for a months-long delay, which feels like a joke given that nothing on their site is even remotely close to that price. After waiting for months and receiving a defective product, I expected accountability, not a token gesture.I wanted to support this brand, but the inconsistency, delays, and lack of meaningful customer care make it impossible for me to recommend them.
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