byebambi.com

4.3
4.3 Based on 6 reviews

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Average Rating

4.3

/
5

6 Reviews

5 Star
86%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
14%

All Reviews

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Review Time

jess davis
I had the best experience with Rose. They were so quick to reply to me and arrange a replacement (wh

I had the best experience with Rose. They were so quick to reply to me and arrange a replacement (which I wasn't expecting) I was thinking I might have to send it back and it would get fixed then get it back again. Its the sickest cap and I was so excited when it arrived, I wore it straight away but one of the studs fell off so I emailed By Bambi straight away and Rose replied within the hour. I have bought a few things from Bye Bambi and the quality is outstanding and they always arrive within a few days. Thanks again Bye Bambi and Rose. I will always been back :)

5
Date of experience: Feb 07, 2026
jess davis
Outstanding customer service

I had the best experience with Rose. They were so quick to reply to me and arrange a replacement (which I wasn't expecting) I was thinking I might have to send it back and it would get fixed then get it back again. Its the sickest cap and I was so excited when it arrived, I wore it straight away but one of the studs fell off so I emailed By Bambi straight away and Rose replied within the hour. I have bought a few things from Bye Bambi and the quality is outstanding and they always arrive within a few days. Thanks again Bye Bambi and Rose. I will always been back :)

5
Date of experience: Feb 05, 2026
Lucy
Amazing Customer Service!

I couldn't have received better Customer Service from Rose . She was a delight to deal with. Was so responsive and prompt and bent over backwards to resolve our matter. Thank you Rose! We'll be back

5
Date of experience: Jan 21, 2026
Kiara
Great experience

Super lovely customer support team 🫶 fast responses when I organised an exchange and great quality clothes!!

5
Date of experience: Jan 19, 2026
Sophie Bailey
Customer service was excellent

Customer service was excellent - my exchange was dealt with swiftly and the team were so lovely, ensuring my dress arrived in time for my birthday 💝

5
Date of experience: Jan 13, 2026
Zoe Young
Lovely customer service from Rose & the…

Lovely customer service from Rose & the team, love my blair suit shorts and will keep hunting for the matching pink shirt 💘 great pieces, so happy with my purchase and will continue to support x

5
Date of experience: Jan 09, 2026
Andreea Astratinei
Extremely disappointing experience

Extremely disappointing experience. I ordered a dress nearly three months before my birthday, and it arrived weeks after the date had passed — damaged, with torn fabric and cheap boning. For the price this brand charges, the quality is shockingly poor.This wasn’t my first issue either. The jeans I previously ordered in size Small were so oversized they felt several sizes too big, while the dress in the same size is almost impossible to put on properly. The brand’s sizing and quality control are all over the place.Customer service offered me $15 in store credit for a months-long delay, which feels like a joke given that nothing on their site is even remotely close to that price. After waiting for months and receiving a defective product, I expected accountability, not a token gesture.I wanted to support this brand, but the inconsistency, delays, and lack of meaningful customer care make it impossible for me to recommend them.

1
Date of experience: Dec 01, 2025

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