byjakehall.com

2.8
2.8 Based on 21 reviews

...

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Anton
Extremely disappointing experience!

This store takes payment instantly, but after that customer communication almost completely disappears. Messages are ignored, follow-ups are ignored, and customer support provides no meaningful responses.There was no shipping confirmation, no tracking number, and no proof that the order was ever dispatched. This is not a one-off issue — many reviews here describe the exact same pattern: silence after payment and no real support.The brand presents itself as professional and trustworthy on Instagram, but once you pay, the reality is very different. The Instagram presence appears to be marketing only and does not reflect the actual customer experience.I was forced to contact my bank and initiate a chargeback just to protect my money. My strong advice to anyone considering ordering here: do not rely on customer support, and if you face the same silence, open a dispute with your bank immediately.I would strongly advise against shopping here.

1
Date of experience: Feb 17, 2026

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