Do NOT buy from this coy. Delivery is atrocious as is the quality of their goods. I bought and paid for what I thought were orthopaedic shoes. There was nothing orthopaedic about them. They were painful and uncomfortable. The returns policy is ridiculous essentially it is buyer beware, you are paying a premium for rubbish. Liaising with them to resolve issues has been frustrating. They claim to be transparent but they do their best to avoid resolving issues. I’ve read their replies to other complaints and they state they want to resolve issues however, they are all talk and no action. The coy has another online platform, again similar complaints. They claim to be an Australian coy however the office is overseas and anyone who returns their purchase has to return it to China at their own cost in addition to having to pay a restocking fee. They avoid having to refund customers referring back to their policy despite falsely advertising products purposefully misleading consumers and claiming different. Please do NOT buy from this website buy from a reputable retailer.
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