byseabourne.com

3.6
3.6 Based on 77 reviews

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Average Rating

3.6

/
5

77 Reviews

5 Star
38%
4 Star
21%
3 Star
16%
2 Star
4%
1 Star
21%

All Reviews

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Review Time

Rachael Harman
These are all products you can find on shein, exact same images. Same bad quality. Do not trust thei

These are all products you can find on shein, exact same images. Same bad quality. Do not trust their website at all. Not a genuine company.

1
Date of experience: Apr 20, 2026
el el
As per my email to the company. Wonky miscoloured stitching. Fabric is poor, the colour and pattern

As per my email to the company. Wonky miscoloured stitching. Fabric is poor, the colour and pattern is not the quality displayed on thw website. There is no labels. The sizing is all over the place.
The two items 'labelled' M - one is too big for me and the other is too small for a child.

They 'offer' a completely unreasonable solution which all involves punitive expenses.

I've already emailed you a number of times. Including today prior to submitting my review

1
Date of experience: Apr 19, 2026
Sharon
So disappointed: 21 Mar 2026 Order No 5449 - I brought the ‘Annabelle Wildflower Drift Jumpsuit in P

So disappointed: 21 Mar 2026 Order No 5449 - I brought the ‘Annabelle Wildflower Drift Jumpsuit in Pink. Received it 5 April it came from China. The fabric is rubbish, feels like and looks like a shower curtain material. The website has no provision for the customer to enter their Review, which makes me wonder how they have customer reviews on site. Will be throwing this item in the bin and never buy from them again. I wish Australian companies would make their clothes here I am sure we have enough people with our diverse cultures that are excellent dressmakers/tailors. I believe customers would now start buying quality at a reasonable price, we deserve it.- Sharon M - Victoria, Australia.

1
Date of experience: Apr 05, 2026
Sharon
So disappointed

So disappointed: 21 Mar 2026 Order No 5449 - I brought the ‘Annabelle Wildflower Drift Jumpsuit in Pink. Received it 5 April it came from China. The fabric is rubbish, feels like and looks like a shower curtain material. The website has no provision for the customer to enter their Review, which makes me wonder how they have customer reviews on site. Will be throwing this item in the bin and never buy from them again. I wish Australian companies would make their clothes here I am sure we have enough people with our diverse cultures that are excellent dressmakers/tailors. I believe customers would now start buying quality at a reasonable price, we deserve it.- Sharon M - Victoria, Australia.

1
Date of experience: Apr 05, 2026
Kylie Harvey
Avoid at all costs. False advertising, NO refund

I need to update my previous review as it’s not only onerous to return, it’s impossible. They advertise a 30-day money back guarantee and this is not true. At best, they offer 15% back and any return is at your cost with a 15% restocking fee. I have had no less that 8 emails exchanged with them to be completely shut down. They’re not Australian, they’re a massive rip off. NEVER AGAIN.

1
Date of experience: Apr 05, 2026
Dianne Charles
My order was the wrong size

My order was the wrong size, I ordered S but the pants I received were more like XS and were badly fitting. The material was thin and cheap looking and their return/refund process is a ridiculous scam. A $25 “restocking fee”?

1
Date of experience: Mar 29, 2026
Penelope Packard
DO NOT PURCHASE FROM THIS COMPANY

DO NOT PURCHASE FROM THIS COMPANY. It is a scam. They send out items that are nothing like what you order after ridiculously long order times. They then refuse to reimburse you and try to scam more money from you for a return

1
Date of experience: Mar 28, 2026
Aus Lady
Very poor customer service

I ordered on 22 March and emailed on 23 March requesting a change of size before shipping. By 28 March, despite my urgent emails over several days, I've had no response other than the automated process updates. No response to my emails and no answer to phone calls either. On 29 March, automated update shows the original order has now been picked up by carrier, so it's too late, despite the ample time since my emailed request for change of size. Not happy. Order #5747

1
Date of experience: Mar 28, 2026
Consumer
Poor quality Chinese clothing

Poor quality Chinese clothing. Pictures look better than actual clothes. Too long in delivery time. Complicated return process.

1
Date of experience: Mar 27, 2026
Mary
Badly made rubbishy shoes

These shoes are badly made Chinese rubbish dumped on the Australian market! They are supposed to be "orthotic" shoes, but the inner sole of the shoe is flat, no contour or arch support! The tongue of the shoe is badly made, & has to be stuffed into the shoe with difficulty!! Horrible, nasty, badly-made shoes, could have bought better at Big W or Kmart! WARNING - Buyer Beware!! They don't even deserve the "1 Star" review!! SO SORRY I BOUGHT THEM!! Just received a reply from Byseabourne about my review, & they can send as many apologetic emails as they like, it doesn't change my review, or make the shoes any less rubbishy!!SO SORRY I BOUGHT THEM!!

1
Date of experience: Mar 25, 2026

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