byseabourne.com

3.6
3.6 Based on 77 reviews

...

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Aus Lady
Very poor customer service

I ordered on 22 March and emailed on 23 March requesting a change of size before shipping. By 28 March, despite my urgent emails over several days, I've had no response other than the automated process updates. No response to my emails and no answer to phone calls either. On 29 March, automated update shows the original order has now been picked up by carrier, so it's too late, despite the ample time since my emailed request for change of size. Not happy. Order #5747

1
Date of experience: Mar 28, 2026

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