The salesperson was incredible but the actual product experience left a lot to be desired. The app often resets the schedule which led to repeating steps if you went with the app's schedule instead of the prescribed (the app made you move through steps quicker than prescribed, prematurely starting new aligners). When the company had to work through issues with FDA in winter of 2024 and stopped processing orders/new retainers during that time, no one in support knew how to (or were willing) to pause payments until new products were received. Terribly incompetent. But you get the quality you pay for when you could just go with someone more reputable like Invisalign.
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At Byte, we believe in making the inaccessible, accessible. Our oral care platform makes it easier and more affordable for all people to get the smile and confidence they’ve been dreaming about. Headquartered in Los Angeles, our nationwide network of licensed orthodontists and dentists prescribe every treatment plan of our at-home, invisible aligners, delivering fast, professional results for a fraction of the cost of traditional options. We set out to improve people's lives by helping them achieve a healthy and confident smile they are proud of.See more
