Stay away from this company, one of the worst shopping experiences I’ve had. Ordered first week of January, there was no mention on the site that it was back ordered or preorder. No communication from them so I reached out to be told it was out of stock but would shop soon. Weeks later, I followed up again to be told they don’t have that model anymore but they could change to a different cheaper model and credit the difference and that one would ship mid February. Agreed to the change and waited. Again, the date past and no communication from them, I had to reach out again. That time I was told it would ship by end of the week. Surprise surprise, it didn’t so I reached out again. This time the person responding told me the walking pad I ordered in January is no longer available and they could ship this other model. Did I not agree to that two months ago? I responded to that message in frustration and someone else responded saying they would put a rush on it if I was willing to wait one more day. I said fine. Two days later and nothing and they are now not responding to me about issuing a refund,
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DeerRun, founded in the USA, has expanded its presence to over 10 countries worldwide. Treadmills, smart rowing machines, smart bikes, and more—all equipment is seamlessly integrated with our independently developed competition software, PitPat, enabling a smooth fusion of virtual and real-world interaction for a smart and immersive fitness experience.
