I am reaching out to express my disappointment regarding the lack of assistance I have received so far. I was given a preowned walking pad by a dear friend who has since passed away. This device holds significant sentimental value for me, as it reminds me of him.Unfortunately, I am unable to connect the walking pad to my Bluetooth because my late friend’s account was cancelled. I have explained this situation to your team, but I have not received any cooperation or helpful guidance on how to proceed.I kindly ask that you help me reset or reconnect the device so I can use it under my own account. This is not just a piece of equipment to me—it’s something meaningful, and I would deeply appreciate your understanding and support.Sincerely,
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DeerRun, founded in the USA, has expanded its presence to over 10 countries worldwide. Treadmills, smart rowing machines, smart bikes, and more—all equipment is seamlessly integrated with our independently developed competition software, PitPat, enabling a smooth fusion of virtual and real-world interaction for a smart and immersive fitness experience.
