I ordered a treadmill and paid upfront. For over a week, I received absolutely no communication from the company. Only after I reached out myself did I get vague and inconsistent excuses – first, that the item was packed and ready, then that they were overwhelmed with orders and everything would be fine. As a form of “compensation,” they offered a 10 euro discount.Now, after more delays, they messaged me on Facebook saying the product is “sold out” and they will refund my money. So far, no refund has been issued and they are ignoring all my emails and messages.Completely unprofessional, unreliable, and disrespectful to customers. No product, no refund, no response.DO NOT BUY FROM DEERRUN!
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DeerRun, founded in the USA, has expanded its presence to over 10 countries worldwide. Treadmills, smart rowing machines, smart bikes, and more—all equipment is seamlessly integrated with our independently developed competition software, PitPat, enabling a smooth fusion of virtual and real-world interaction for a smart and immersive fitness experience.
