This has been the WORST buying experience I’ve ever had. Firstly, the treadmill did not run properly so I requested a return and refund. It has been OVER a month of emails back and forth with me getting the run around about shipping labels and jumping me from representative to representative. I’ve not talked to the same customer service person once. It’s always “we are working on your request” Really? For a month? Then I was offered $30 to keep a broken machine?! Seriously? This is not an ethical company and they don’t back their products, if I could give no stars I would have. RUN AWAY FROM THIS COMAPNY!
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DeerRun, founded in the USA, has expanded its presence to over 10 countries worldwide. Treadmills, smart rowing machines, smart bikes, and more—all equipment is seamlessly integrated with our independently developed competition software, PitPat, enabling a smooth fusion of virtual and real-world interaction for a smart and immersive fitness experience.
