I made a poor choice by purchasing a pillow from a retailer after testing it in-store. After three nights of struggling to find comfort, I woke up with pain extending from my neck to my shoulder blade. This discomfort caused me to miss work and I needed a massage to alleviate the pain.
When I attempted to return the pillow, I discovered that the retailer only offers a 100-day guarantee on mattresses; all other items are considered final sale. I contacted the manufacturer, who does provide a 100-day exchange policy, but only for direct purchases. They were unable to assist me.
I then gave the pillow to my partner, thinking it might work better for him since he has a larger head. However, after just two nights, he also woke up with neck pain and limited movement. This has been a costly lesson in choosing a supposedly 'better quality' pillow.
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Endy is a Canadian-owned company that offers high-quality, comfortable sleep solutions. Their mattresses provide excellent support and durability for all types of sleepers. With free delivery and a risk-free trial, Endy is committed to helping customers achieve a better night's sleep.