Cabin renters beware! Many of you saw my post from last Sunday. We were originally booked in Bearfoot Inn in Chalet Village through Cabins for you. We used the number on the Chalet Village website to attempt to book and were transferred to Cabins for you. When we arrived on Saturday the 20th, we first noticed the couches and chairs were extremely worn. Then we noticed an eye on the stove top was bent up and unusable as well as damage to the pool table and cigarette butts on the bottom level porch. When we pulled the covers back on the bottom level king size bed we discovered one side of the bed was broken. At which point we started fully inspecting the cabin and noticed discolored ceilings in 2 of the 3 bathrooms but it was so late and we were exhausted from driving 11 hours we went to bed to figure out the situation the next morning. Upon waking up the next morning water was actively dripping from the ceiling on the bottom floor and the ceiling was wet in the main floor bathroom (yes I stood on the counter to touch it). We also noticed the lower level ceiling had orange staining, from previous water damage in a different spot. We contacted the office at 8am on the 21st when they opened, it took them until 4pm to tell us they were putting us in a different cabin but all of our complaints were normal wear because of us being inconvenienced. We had gotten a hotel room about 2pm just to make sure we had a place for the night. When we arrived at the new cabin on Sunday evening we discovered the third level was uncleaned, dirty sheets on the bed and towels in the bathroom. We reported it immediately Sunday evening, no one came to clean the third floor until Wednesday afternoon. All they offered us for this was our cleaning fee of $150 back nevermind we spent $3300 on the original cabin.
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A family-owned business started in 2001. Cabins For YOU boasts beautiful cabin rentals in both Gatlinburg and Pigeon Forge, TN, placing you in the heart of the Great Smoky Mountains. From private indoor pools, incredible home theaters. and rec rooms loaded with game tables to fully equipped kitchens, spacious decks with hot tubs, and stunning mountain views, our cabins have it all. Our top priority is helping YOU find the perfect cabin for your honeymoon, vacation, retreat, or reunion in the Smokies. Need help finding the right fit? Check out our Smoky Mountain Memories magazine for advice on choosing the right cabin, tips on planning a vacation in Gatlinburg, and more. Or just give us a call - we're here 24/7.See more
