My experience with Cabins for You "Paradise Mountain Retreat beyond disappointing; it was a nightmare. The cabins, built just two years ago, proved to be unfit for even the slightest rainstorm. On the very first night of my stay, as rain fell outside, water began pouring into my room from the ceiling. Despite what the supervisor, Nichole, claimed, this was not an isolated incident.As someone staying on the lower level, I watched in horror as my belongings, including my commercial drone and accessories, were ruined before my eyes. Seeking assistance, I spoke with Nichole, only to be met with a shocking lack of accountability. Nichole coldly informed me that Cabins for You is not responsible for personal property damage in the event of fire or water.I was devastated. Not only was my stay ruined, but I was also left to deal with the aftermath of the damage on my own. To add insult to injury, their initial offer of a $600 voucher to come back and stay with them was insulting.But it didn't end there. They then took back that voucher and offered one for $1200, clearly a move to benefit themselves rather than rectify the situation for me. To make matters worse, they also offered to move us to an 8-bedroom cabin from the 12-bedroom one we had booked, despite knowing it was too small for our needs.I'm writing this review to warn others about the careless and profit-driven nature of Cabins for You. It's clear that they care more about money than the well-being and satisfaction of their customers. And this problem can't be fixed overnight. Save yourself the heartache and avoid Cabins for You at all costs.
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A family-owned business started in 2001. Cabins For YOU boasts beautiful cabin rentals in both Gatlinburg and Pigeon Forge, TN, placing you in the heart of the Great Smoky Mountains. From private indoor pools, incredible home theaters. and rec rooms loaded with game tables to fully equipped kitchens, spacious decks with hot tubs, and stunning mountain views, our cabins have it all. Our top priority is helping YOU find the perfect cabin for your honeymoon, vacation, retreat, or reunion in the Smokies. Need help finding the right fit? Check out our Smoky Mountain Memories magazine for advice on choosing the right cabin, tips on planning a vacation in Gatlinburg, and more. Or just give us a call - we're here 24/7.See more
