cablemod.com

2.1
2.1 Based on 20 reviews

...

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Customer service and Logistics process is a disaster

1-Made the order friday october 4th (1 minute after informed there was a mistake)2-Got reply from cablemod on october 6th informing it was out of a 24 hours allowable change .3-The order was neither prepared or shipped by at least 5 days: Was only shipped on the 11th of octoberStill they shipped me the wrong cable.After receiving, exchanged several emails to solve the situation:Proposed solutions:-For me to resell it in the market-To buy a custom made cable 61 euros and they would offer me 50% discount (exactly the same cable and specs but without the necessity of being custom made is 29 euros)After almost one month, no proper answer or attitude towards the solution.

1
Date of experience: Oct 06, 2024

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