I was a BancorpSouth customer for over 15 years when Cadence took over. I tried to deposit a check via their mobile app over the weekend, just like I have many times in the past, and they have decided it was fraud! I took the check into a branch the first day they were open, and I attempted to deposit that way, in addition to $20 in cash, explaining what had happened. They deducted the entire deposit from my available balance - cash and check. Want to hold a check? Fine, hold it, but don't deduct the amount from the balance already in my account!!! Not only did they deduct the held check amount, but they deducted my CASH deposit too. Moving on to Hancock ASAP. Worst bank ever.
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