Caesar’s Palace is not the same anymore. Pre-Pandemic we were always treated like valued customers. Post pandemic in April 2023, the hotel has gone down hill. The rooms are not the cleanest, ie: the vents in the room and mirrors were full of dust. The cocktail waitresses do not come by as much while playing and when we tried to flag one down we told her we had been playing for about 2 hours and wanted a drink. We pointed out that we had not seen any waitresses come by. The waitress then said if we wanted a drink we could go to the bar and purchase some. Cocktail waitresses seem miserable to be working there which reflects their poor attitudes. Then at check out morning, an unknown employee was knocking at our door at 9am asking when our checkout time was. I called the front desk to verify that it was 11am and complained about the knock on the door and the person that answered the phone didn’t seem to care that we were inconvenienced. Uber cannot drop you off at the main entrance and it seems like you have to walk forever down the sidewalk with your bags just to reach the main entrance. The hotel only lets taxis in the main entrance. This place is not the same anymore.
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Caesars Palace is Las Vegas hotels at its finest. This majestic resort redefines luxury offering the best rooms, casino gaming & entertainment in Vegas.