caesarspalace.com

1.1
1.1 Based on 41 reviews

Caesars Palace is Las Vegas hotels at its finest. This majestic resort redefines luxury offering the best rooms, casino gaming & entertainment in Vegas....

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Average Rating

1.1

/
5

41 Reviews

5 Star
0%
4 Star
2%
3 Star
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2 Star
5%
1 Star
93%

All Reviews

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Madison Taylor
Terrible experience with this company

I had a terrible experience with this company. They took $5,000 from me on a tennis bet that should have been voided due to a player retirement. This has happened to me multiple times, and such bets are usually voided regardless of when the retirement occurs. I strongly advise against engaging with this unacceptable company.

1
Date of experience: Jan 20, 2026
Nathaniel
Awful experience with this company

Awful experience with this company. They took $5,000 from me on a tennis bet that should have been voided due to my player's retirement. This has happened multiple times, and bets like these are usually voided regardless of when the retirement happens. There have been instances where the other player retired, and I never received my payout. I highly recommend avoiding this unacceptable company.

1
Date of experience: Jan 20, 2026
Monty Cook
Disappointing service from the casino host

The service from the casino host has been incredibly disappointing. The representative is unresponsive and shows no interest in assisting customers. It’s unacceptable that someone with such poor service is allowed to work in this industry. The occasional call, where they try to be friendly, does not make up for the lack of communication and care. If you find yourself with this host, I suggest looking elsewhere.

1
Date of experience: Dec 28, 2025
Hervey Sanders
Warning: Avoid this sportsbook

Warning: Stay away from this sportsbook. They offered a new player bonus to residents, but after placing bets and winning, they denied the payouts. If the bets were not allowed, the app should have indicated that beforehand. I had better luck with other platforms where I received my winnings. I will never use this sportsbook again and plan to report them. The customer service is terrible, and they disconnected our chat before it was finished. This is the worst sportsbook I've encountered.

1
Date of experience: Dec 06, 2025
Jemmy Ross
Security issues during my stay

I recently stayed at this property and experienced a robbery. What made matters worse was the management's lack of cooperation in addressing the issue. Despite several attempts to seek help, their responses were dismissive and unhelpful. As a guest, I expected a secure environment and a caring approach during serious incidents. Unfortunately, that was not my experience. I advise anyone considering this property to think carefully about their safety and customer care.

1
Date of experience: Oct 24, 2025
Jemmy Brooks
Extremely corrupt practices

This platform is incredibly corrupt. Run away! They refuse to allow you to withdraw your funds, labeling it as a refund. Their business practices are appalling.

1
Date of experience: Oct 20, 2025
Drake Brooks
Disappointing promotional practices

I am very disappointed with the misleading practices of this sportsbook. I participated in their advertised promotion, followed all the requirements, and deposited funds, only to find that the offer changed at their discretion. This bait-and-switch feels like a scam, and escalating the issue has not led to any resolution. I recommend avoiding this sportsbook if you don’t want to be misled.

1
Date of experience: Apr 23, 2025
Des Butler
Scam alert regarding promotions

This sportsbook is a total scam. They promote bonuses that are not honored. There is an ongoing investigation into their false advertising and tactics to lure customers without delivering on their promises. Please choose any other sportsbook.

1
Date of experience: Apr 16, 2025
Velvet
Very dissatisfied with my experience

I am very dissatisfied with my first experience using this sportsbook. After winning a bet, I was unable to withdraw my funds. When I inquired in person, they informed me it would take 24 hours to review. As a loyal customer, I will not use this app again. If I do not receive my payout, I am considering legal action.

1
Date of experience: Feb 16, 2025
Poe T.
Unpleasant experience witnessed

I witnessed a man being denied his $500,000 payout and forced to leave the casino. I will not return. If you're looking for a respectable venue, I recommend looking elsewhere.

1
Date of experience: Feb 15, 2025

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Business Details

  • Caesars Palace is Las Vegas hotels at its finest. This majestic resort redefines luxury offering the best rooms, casino gaming & entertainment in Vegas.

  • language https://www.caesarspalace.com

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