am extremely disappointed with CAFU’s service. I loaded more than AED 2,000 into my CAFU wallet, yet I have never been able to receive fuel service. Every attempt to book fuel shows “unable to fuel.”I contacted CAFU customer support multiple times through phone calls and chat, requesting a refund. However, I was informed that there is no refund policy, which is completely unacceptable. Holding customer money without providing service or refund is highly unprofessional.This experience has caused serious inconvenience and financial stress. Based on my experience, I strongly advise others NOT to use CAFU.
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