Review Time
The are scams not cares about clients just care about money
I buy card from them which allows me to order ⛽️ from the and delivery fee free
Always when I want to order they are not available and application not work.
Even they told me many advantages are the unfortunately nothing was there
So stay away guys
This is the worst and the pathetic company that I have ever ever come across .
It’s pathetic , bad and never delivers .
They cancel orders randomly which causes troubles and last moment problems . Do not use this ever .. ever and ever. This app should be banned .
Pathetic and worst experience
We purchased company plans with Cafu and paid a significant amount in the wallet. Whenever we tried to schedule a refill, the earliest slot available was at least 48 hours later. Even then, when the refill time arrived, they simply canceled the schedule without notice.
Due to repeated cancellations, this started affecting our team’s operations, causing time loss and financial impact. We decided to cancel the service, but for over two months we have been requesting a refund of our AED 3000+ balance. Their only response on calls and emails is: “Our team will contact you within 24–48 hours.” No one ever contacts us, and no refund has been processed.
Very poor service. Do not rely on them for serious contracts or business operations.
We purchased company plans with Cafu and paid a significant amount in the wallet. Whenever we tried to schedule a refill, the earliest slot available was at least 48 hours later. Even then, when the refill time arrived, they simply canceled the schedule without notice.Due to repeated cancellations, this started affecting our team’s operations, causing time loss and financial impact. We decided to cancel the service, but for over two months we have been requesting a refund of our AED 3000+ balance. Their only response on calls and emails is: “Our team will contact you within 24–48 hours.” No one ever contacts us, and no refund has been processed.Very poor service. Do not rely on them for serious contracts or business operations.
am extremely disappointed with CAFU’s service. I loaded more than AED 2,000 into my CAFU wallet, yet I have never been able to receive fuel service. Every attempt to book fuel shows “unable to fuel.”I contacted CAFU customer support multiple times through phone calls and chat, requesting a refund. However, I was informed that there is no refund policy, which is completely unacceptable. Holding customer money without providing service or refund is highly unprofessional.This experience has caused serious inconvenience and financial stress. Based on my experience, I strongly advise others NOT to use CAFU.
I used to love this company. It was great...but recently has become absolute garbage. They cancel order after order, at the last minute! I had 6 orders canceled in a row, with fhe bookings being made 3 or 4 days in advance. Not worth it. What a pile of garbage. Was left stranded at work without enough fuel to get me home. They need to add drivers and trucks or don't take orders if you can't fill them. Unethical.
No time slots available to book from past few days. Looks like company going through crisis won’t last for long time. Customer service is only giving fake promises. I have vouchers worth thousands and don’t know what to do with it now.
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