cafu.com

1.2
1.2 Based on 21 reviews

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Average Rating

1.2

/
5

21 Reviews

5 Star
4%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
96%

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Othman Othman
The are scams not cares about clients just care about money I buy card from them which allows me to

The are scams not cares about clients just care about money
I buy card from them which allows me to order ⛽️ from the and delivery fee free
Always when I want to order they are not available and application not work.
Even they told me many advantages are the unfortunately nothing was there
So stay away guys

1
Date of experience: Feb 22, 2026
Aneesh Bagga
This is the worst and the pathetic company that I have ever ever come across . It’s pathetic , bad a

This is the worst and the pathetic company that I have ever ever come across .
It’s pathetic , bad and never delivers .

They cancel orders randomly which causes troubles and last moment problems . Do not use this ever .. ever and ever. This app should be banned .

Pathetic and worst experience

1
Date of experience: Feb 03, 2026
Easy Solutions
We purchased company plans with Cafu and paid a significant amount in the wallet. Whenever we tried

We purchased company plans with Cafu and paid a significant amount in the wallet. Whenever we tried to schedule a refill, the earliest slot available was at least 48 hours later. Even then, when the refill time arrived, they simply canceled the schedule without notice.

Due to repeated cancellations, this started affecting our team’s operations, causing time loss and financial impact. We decided to cancel the service, but for over two months we have been requesting a refund of our AED 3000+ balance. Their only response on calls and emails is: “Our team will contact you within 24–48 hours.” No one ever contacts us, and no refund has been processed.

Very poor service. Do not rely on them for serious contracts or business operations.

1
Date of experience: Jan 29, 2026
Easy Solutions
Poor service and no refund issued.

We purchased company plans with Cafu and paid a significant amount in the wallet. Whenever we tried to schedule a refill, the earliest slot available was at least 48 hours later. Even then, when the refill time arrived, they simply canceled the schedule without notice.Due to repeated cancellations, this started affecting our team’s operations, causing time loss and financial impact. We decided to cancel the service, but for over two months we have been requesting a refund of our AED 3000+ balance. Their only response on calls and emails is: “Our team will contact you within 24–48 hours.” No one ever contacts us, and no refund has been processed.Very poor service. Do not rely on them for serious contracts or business operations.

1
Date of experience: Jan 29, 2026
Shibu Toyota
am extremely disappointed with CAFU’s…

am extremely disappointed with CAFU’s service. I loaded more than AED 2,000 into my CAFU wallet, yet I have never been able to receive fuel service. Every attempt to book fuel shows “unable to fuel.”I contacted CAFU customer support multiple times through phone calls and chat, requesting a refund. However, I was informed that there is no refund policy, which is completely unacceptable. Holding customer money without providing service or refund is highly unprofessional.This experience has caused serious inconvenience and financial stress. Based on my experience, I strongly advise others NOT to use CAFU.

1
Date of experience: Jan 20, 2026
Michael
Used to be good, awful now

Thought I would give them another go. Booked a slot 24 hours in advance and they cancelled at the last moment. Poor management and I assume they’re in financial trouble.

1
Date of experience: Jan 19, 2026
Reham Naeem
Not sticking to time

Not sticking to time, most of the time not available - they were good year back and recently very deteriorated

1
Date of experience: Jan 19, 2026
Mira Nasr
Used to be great ABSOLUTE GARBAGE NOW

I used to love this company. It was great...but recently has become absolute garbage. They cancel order after order, at the last minute! I had 6 orders canceled in a row, with fhe bookings being made 3 or 4 days in advance. Not worth it. What a pile of garbage. Was left stranded at work without enough fuel to get me home. They need to add drivers and trucks or don't take orders if you can't fill them. Unethical.

1
Date of experience: Jan 13, 2026
Thomas James
Worst experience ever now it hard to…

Worst experience ever now it hard to get bookings every time you book it says two days waiting period Not even trust worthy the app you can go to near by petrol station pump and fill gas’s than use this this app It saves time

1
Date of experience: Jan 05, 2026
Farhan
No time slots available to book

No time slots available to book from past few days. Looks like company going through crisis won’t last for long time. Customer service is only giving fake promises. I have vouchers worth thousands and don’t know what to do with it now.

1
Date of experience: Jan 03, 2026

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