cainiao.com

1.1
1.1 Based on 221 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Gaz Storey
Won't deliver to the address, refuses to get out of van

This is the first time I have heard of CAINIAO and I hope it is the last.I was contacted last week by a CAINIAO driver who asked me to walk and meet him at a car park. I explained that I was at work and he can leave the package on the gf.l of the delivery address. He advised that "company policy" meant he could not as there is a 2 minute walk from the nearest parking. The driver refused to deliver to the address on the package.This has now happened on 2 more occassions so the company is wasting my time and theirs, when they can easily just leave the package on the gf. It doesn't require a signature. Frustrating! I will not use this company and will share with my friends

1
Date of experience: Nov 18, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More