Not only hopeless but deceitful too. Ordered Mar 26th. Package was due between April 7th and 11th, first shipment was cancelled on April 16th ( why???) Re-sent on April 22nd (why so long???) "Arrived in home country May 6th . Had to chase them up for delivery. Feeble excuse that they have been too busy. Claimed to have been delivered May 14th. Even though i was at home, no effort was made to contact me. Courier took a photo of my apartment (with no package in the photo) as "proof". Package nowhere to be seen. Obviously trying to fob me off. Lack of communication paramount. Having chased with tracking order, in the end told me to go back to AliExpress. Website still shows as package delivered. No doubt they won't bother to read this review, and just 'cut and paste' their stock answer. How can they believe they are an efficient company, when they are getting complaints daily. Will never buy from AliExpress again! Not only hopeless but shameful too. You have been warned ! Cainiao, don't reply with your stock answer, otherwise you'll be seen as the bunch of amateurs that you are! How can a company like this lie to me!Further update, they claimed it was signed for, but when I keep asking for a photo of the signature and and a photo of the package, they keep avoiding the issue. I know for a fact it was never signed for. Why do they keep lying to me??
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