this company said they delivered my package to me, but this is not true. They delivered a package to the wrong house and once I confirmed it with pictures of my home. The delivery driver confirmed by showing pictures of someone else’s home and not mine, because the delivery person said it was delivered. They will not give me the proper documentation needed so that I can be refunded. I asked for an investigation and it was confirmed that my package was missing or lost, and they still would not give me documentation so that I can be reimbursed by the merchant. This is terrible. No one should have to experience this. It’s bad enough, having thieves to steal your packages but when the delivery company takes the package to the wrong house and will not give you documentation needed so that you can be refunded. This is theft on a whole new level.
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