cainiao.com

1.1
1.1 Based on 221 reviews

...

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Worst you could ever think of

I genuinely wonder how some companies manage to get registered when they clearly lack the skills and expertise required to function properly. I placed a bulk order that was divided among different logistics companies. Every other company has delivered their part of the shipment without any issues — except Cainiao.Cainiao has marked my package as “unsuccessful delivery” for reasons known to them. I have contacted their support several times to confirm my address, which is completely correct. Despite this, the delivery was attempted in Perth Amboy, about 20 miles from where it was supposed to be delivered.This level of incompetence is unacceptable. If there were an option for zero stars, they would have earned it.

1
Date of experience: Oct 30, 2025

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