cainiao.com

1.1
1.1 Based on 221 reviews

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Shan
My granddaughters birthday gifts are lost and birthday is ruined!

I've been waiting for a package with my granddaughters birthday gifts in it, its last tracking stopped as of October.9 when it reached the local facility in my city. It is now Oct. 28 and they keep telling me it will be delivered in 2 days, in 2 days, in 2 days, and I won't have to call them back! Yeah right. I placed my order with AliExpress on Sept 29 to ensure there was plenty of time to receive my granddaughters gifts in time for her birthday! Well that isn't happening! Do you know how stressed I am? This was the only money I had for her gifts and they don't know where my package is, they say they do but I have yet to see an update, let alone my package! I'm so upset! This is the worst service I experienced! If I don't receive my package by the end of this week I'll have nothing for my granddaughters birthday!

1
Date of experience: Oct 09, 2025

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