Package sitting with no updates for over 21 days... they claim there is "no information" they can provide, and they have "opened a report" multiple times. There is no phone number to call, and their response was to "Reach out to the seller or your bank and file a dispute if you do not wish to wait longer for the investigation to complete". they told me the investigation would take 3 business days... that was a week ago. I reached out again today, i was told "3 more business days". nothing but canned responses.My next call with be to the FTC about this company's practices.
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