cainiao.com

1.1
1.1 Based on 221 reviews

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Danielle Foster
Criminal enterprise masquerading as a courier company

This is the worst. My package showed it sitting at the airport for weeks. The company wouldn't provide me with any information as I am not their customer, so need to get seller to contact them. Seller kept saying wait. 3 months and no item.I now have another package they have had sitting at my local airport for over 3 weeks.To the customer service rep that keeps coming on apologising and asking for details, you have the details of all these people and blew them off. That's why they are writing scathing reviews on here.Stop wasting time sending generic responses on here and get out and find out packages or start pushing your bosses to stop being a bunch of incompetent stonewalling jerk offs.EDIT: 2 hours after posting this review, my 4 month late delivery arrived.Must have thought they can let this one be delivered as they now have another item for me they are holding at their depot for reasons known only to them. Guess it will be here for Christmas... Maybe.

1
Date of experience: Jan 15, 2025

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