Same as many reviews here, claimed attempted delivery on 1st April. Did not call to enter building (nothing in the call logs) and did not press doorbell, did not leave anything at the door. Everyone was home at time of stated delivery. Now fake calls before delivery and send sms that said in essence 'you did not pick up your call so we will not attempt delivery'. Super irresponsible. Do NOT use cainao direct from Taobao, either NOT buy from Taobao (so many other options for online shopping) or use a 3rd party shipping agent. Delivery service with Cainao deteriorated so bad.
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