I ordered an item through Aliexpress and it said it would be delivered by January 3rd, 2025. This isn't the first time a package I ordered has gone missing. I've also has a similar experience with the suspicious shipping company UniUni, who's driver left my package in front of a matinence closet and then stole it. On December 31st, 2024, Cainiao said the delivery was unsuccessful because the delivery person decided to deliver it outside of the mail room hours. So I email Cainiao, 3 times over a few days and finally get a response. I tell them the mailroom hours and give specific instructions. It's currently January 9th and there's been no update on my package since December 31st, 2024. I emailed Cainiao again and they said they're informing a higher up and that they'll get back to me in 5 days; however, I feel like I will have to email them again for them to respond to this issue. The tracking number also changed from starting with CN to LP so I am genuinely confused as to why it would change randomly.I just filed a refund request on Aliexpress and I hope Cainiao will pay for the lost package because of their negligence.Tracking: LP00703577190392 (previously CNUSUP00011150797)
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