Package is lost in Cainiao system. Tracking says arrived at local airport 2 mo m the ago. No import customs clearance mentioned in tracking and no tracking update since. I would give them no stars if that was possible. Avoid sellers that use Cainiao. UPDATE: Provided information requested below 4 days ago and have had ZERO follow-up contact from Cainiao. Automated 'window dressing' it seems.
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