I’m beyond furious with this courier service. I contacted them, and they flat-out refuse to take responsibility for their mistake, even though they previously said they would. They promised to send me a document confirming the package was lost because of *them*. The delivery photo clearly shows the package wasn’t delivered to the proper location. Instead, they *threw it next to the trashcan*. Nobody contacted me. The package wasn’t placed in the lockers or even inside the package room. Just because the package was dumped *somewhere* near the address doesn’t mean it’s “delivered.” What kind of service is this? They literally throw people’s packages wherever they feel like in the building and mark them as delivered—it’s unacceptable. I’m livid. I don’t have my product, and I’m losing money because of their incompetence. What am I supposed to do now? They even sent me a photo of the package sitting next to the trashcan, where people dump their mail. That’s a publicly accessible area where deliveries are *not* allowed. There’s a clear sign at the entrance stating this, and they blatantly ignored it. This is the absolute worst service I’ve ever dealt with!
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