cainte.com

4.3
4.3 Based on 481 reviews

Premium watches & jewelry. Copenhagen based....

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Georgia Lazowski
⭐ 1 star – No delivery & no communication I purchased a Cainte watch that I had much trouble with f

⭐ 1 star – No delivery & no communication

I purchased a Cainte watch that I had much trouble with for same reasons lack of communication difficulty in returns and overall poor care and later ordered and paid form additional links on 12 January because the original watch was too small. I was advised at checkout that the extra links would be delivered within 3–5 business days.

Several weeks later, the links have still not been delivered, there is no updated tracking information, and multiple emails have gone unanswered, including a clearly marked final notice.

At this stage, the issue is not just the delay but the complete lack of communication. I have made repeated attempts to resolve this directly and received no response.

I am now in the process of escalating the matter through my payment provider due to non-delivery of goods. This is extremely disappointing, especially for what appears to be a premium brand.

I would advise others to proceed with caution.

1
Date of experience: Feb 02, 2026

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